How To Fix Amazon Music Exception 180 ? [Updated 2023]

Just like many streaming platforms, Amazon Music isn’t immune to occasional glitches. Users often encounter various playback errors, which can be both confusing and frustrating. Recently, a surge in reports about the “Amazon Music Exception 180” error has been noted. This error, while perplexing, is not uncommon, and this article aims to shed light on its causes and solutions.

Possible Reasons For The Occurrence Of This Error

amazon music exception 180
  • Expired or canceled Amazon Music subscription: Just like any subscription service, if your Amazon Music subscription lapses, you might face playback issues.
  • Poor internet connection: A stable internet connection is crucial for streaming. Weak or unstable connections can interrupt your music experience.
  • Outdated Amazon Music app: Running an older version of the app might make it incompatible with the latest server configurations.
  • Corrupted Amazon Music data: Sometimes, the app’s data can get corrupted, leading to various errors.
  • Unavailability of the song being played: Not all songs are available indefinitely. Licensing issues or other reasons might make them unavailable.

Part 1: What Is Exception 180 On Amazon Music?

The “Amazon Music Exception 180” is a specific error code that pops up when Amazon Music fails to authenticate the user. It’s a way for Amazon to communicate that something went wrong during the playback process.

Part 2: Settings To Fix Amazon Music Exception 180

  1. Checking Amazon Music Status: First and foremost, ensure that your subscription is active. An expired subscription is a common reason for playback errors.
  2. Redownloading Songs From Amazon: If you encounter an error while trying to play downloaded songs, it might help to delete and redownload them. This can refresh the song data and potentially fix corrupted files.
  3. Refreshing The Amazon Music App: Sometimes, simply refreshing the app can solve many minor glitches. It’s like giving the app a fresh start.

Part 3: Common Steps To Fix Amazon Music Exception 180

amazon music exception 180
  • Ensuring A Stable Network Connection: Always ensure you’re connected to a reliable network. If using Wi-Fi, stay close to the router for the best signal strength.
  • Force-Stopping The Amazon Music App: Occasionally, apps can run into issues that can be resolved by force-stopping and restarting them. This action can reset any temporary glitches.
  • Updating The Amazon Music App: Always keep your apps updated. Developers regularly release updates to fix known issues and improve overall performance.
  • Clearing Amazon Music Caches: Over time, apps accumulate cache data which can sometimes lead to errors. Clearing this cache can often resolve such issues.
  • Uninstalling And Reinstalling The Amazon Music App: As a last resort, if none of the above solutions work, try reinstalling the app. This will give you a clean slate.

Part 4: How To Download And Play Amazon Music Free Of Error

For those looking for a more permanent solution, the ViWizard Amazon Music Converter might be the answer. This tool allows users to download music from Amazon and play it without any errors.

Key Features Of ViWizard Amazon Music Converter

  • Download songs from various Amazon Music tiers.
  • Convert songs to various formats while retaining original quality.
  • Customize output audio parameters for a personalized experience.

Steps To Use ViWizard Amazon Music Converter

  • Selecting and adding Amazon Music: Launch the program, and you can easily add songs from Amazon Music.
  • Setting the output parameters: Customize the audio output to your preference.
  • Downloading and converting Amazon Music: With a simple click, download and convert your selected songs


Errors like “Amazon Music Exception 180” can be daunting, but with the right knowledge and tools, they can be easily resolved. Whether you choose to troubleshoot the app or use tools like ViWizard, uninterrupted music is just a few steps away.

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Shashank Jain

Shashank Jain, founder of good-name, a young and energetic entrepreneur has always been fond of technology. His liking for technology made him go for engineering in computers. During his studies, he learned & worked on different computer languages & OS including HBCD, Linux, etc. He also has a keen interest in ethical hacking.

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