A Technical Guide On How To Fix Messenger Chat Heads Not Working Issue On Ios And Android

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how to fix messenger chat heads not working.

Is the ‘chat heads’ on your messenger application not working? While using the messenger application, you may sometimes find out that the ‘chat heads’ bubble is not showing up on the messenger app. So, at this moment, you must be searching for how to fix messenger chat heads not working.

For a long time, the messenger application from Facebook is used by both iOS and Android smartphone users. It is an application with which you will be able to send and receive messages to your Facebook friends very fast.

However, at times, an iOS 14 or android 11, messenger chat head will not be seen by the users of the messenger. You might take this issue as a connection glitch. But, the thing is different here. But, no matter what the glitch is, you will be able to sort this issue out with some super easy steps.

We are bringing to you the details about the fixes that you must try to get your chat heads back on the messenger. So, let’s check out.

Messenger Chat Heads Is Not Working- Causes and Fixes

In case you are not aware of the chat heads on the messenger application, you might want to know about this feature. So, at first, we will explain to you: what are chat heads on messenger?

how to fix messenger chat heads not working

The chat head on the messenger app is really an excellent service that we are provided with. This feature is nothing but an icon of a circle along with the picture of your Facebook friend.

If you are recently not on the messenger app, and suddenly your friend sends you a message, you will be able to see the chat head along with the new message.

You need not leave the recent screen to reply to the message. You just need to tap on the chat head and you will be able to talk to your friend. 

Below are the causes for which the messenger chat heads is not working.

  1. Updating an Android or iOS can be a cause for this issue.
  2. You are using an outdated version of messenger.
  3. You have not turned on the chat heads feature.
  4. You have not set the messenger’s permission on.
  5. You have not cleaned the cache memory of the messenger.

So, the above-mentioned lines are some general causes of this issue. Now, you should look at the fixes for this both on Android and iOS.

How To Enable The Chat Heads On Messenger On Android 11 Version

Are you noticing the issue of messenger chat heads not working on Android 11? Smartphones like Xiaomi come under the version of Android 11 and these messenger chat heads not working problem can occur anytime.

So, what to do when the messenger chat heads not working on the Xiaomi smartphone? The fixes regarding how to turn on chat heads in messenger on the Android 11 version are here.

1. Update The Version

You must find out the version of your smartphone that you own right now. Chat heads on the messenger platform only work if the version of the phone is Android 11. Therefore, in case the version of your smartphone is Android 9 and 10, you must update it to version 11.

2. Update All Applications

After updating the version of your phone to Android 11, you need to find out if you have upgraded all the applications. Only after doing that, you will be able to turn on your chat heads on messenger on the version of Android 11 how to fix messenger chat heads not working. .

3. Set The Permission On

  • Go to the menu of App Drawer.
  • After that, you need to search for the messenger application.
  • Now, you should tap the icon of the messenger for a long time.
  • Then, you should select the option App Info of messenger.
  • Go to the option ‘Privacy’ and select the ‘Notification’ button.
  • Turn on the notification.

4. Turn Off The ‘Do Not Disturb’ Mode

In case you have forgotten to disable the ‘Do Not Disturb’ mode on your messenger. This is the principal reason why your messenger chat head is not working on an Android smartphone.

In order to make your chat heads work again, you need to go to the Notification Center of your phone. Now, you need to turn off the ‘Do Not Disturb’ mode. After that, you will again get the notification of chat heads on messenger.

5. Make The Messenger Application Show On The Top

  • Go to the menu of App Drawer.
  • After that, you need to search for the messenger application.
  • Now, you should tap the icon of the messenger for a long time.
  • Then, you should select the option App Info of messenger.
  • Now, find out the option ‘Appear on the Top.’
  • Finally, set the permission on.

6. Delete Cache Memory

  • Go to the menu of App Drawer.
  • After that, you need to search for the messenger application.
  • Now, you should tap the icon of the messenger for a long time.
  • Then, you should select the option App Info of messenger.
  • From the App Info option, you should now choose the storage option.
  • Finally, choose ‘Clear Cache.’

Ways To Turn On The Chat Heads On Messenger On Ios 14

how to fix messenger chat heads not working

Are you an iPhone owner? Do you use the Messenger platform on your iOS 14 version? If so, sometimes you might get tired of the messenger chat heads on iOS 14 not working issue.

Therefore, in case you are struggling with this same problem right now, here is how to turn on messenger chat heads on the version of iOS 14.  Have a look.

1. Delete Unnecessary Data

Just like the version of Android 11, you must delete or remove the unimportant data from your iOS 14 version. In order to remove those unnecessary data, you should go for cleaning the cache memory of the version of iOS 14.

2. Try Turning On The Chat Heads On Messenger Manually On Ios 14

  • Open your messenger.
  • Now, you need to open the chats on the messenger platform.
  • After that, you should go for selecting your profile picture of yours. Notice it at the left section on the top.
  • Now, choose all conversations.
  • On the other hand, you can select some of the selected chats to enable the chat heads.

Frequently Asked Questions

1. Why is my Messenger chat head not working?

In case you have forgotten to disable the ‘Do Not Disturb’ mode on your messenger. This is the principal reason why your messenger chat head is not working on an Android smartphone. In order to make your chat heads work again, you need to go to the Notification Center of your phone.

Now, you need to turn off the ‘Do Not Disturb’ mode. After that, you will again get the notification of chat heads on messenger.

2. How do I get my chat heads back on messenger?

Below are the procedures by which you will be able to get back or turn your chat heads on the messenger application.

  • At first, open the settings menu.
  • Now, opt for choosing the option Apps and Notifications.
  • After that, you need to select the ‘See All Apps’ option.
  • Choose the notification option.
  • Now, select the Bubbles option.
  • At last, select the option ‘All’ or ‘Selected’ for the conversations.

To Sum It Up

So, this is everything about how you can fix your messenger chat heads in case it is not working on an Android or iPhone. The ‘Chat heads’ feature is an important part of the messenger app and it can be very essential for someone who is using the messenger app so often.

Do try these methods and you will be able to fix this annoying issue. All the best!

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